Customer Service Executive Two Wheeler Loans Jobs Tata Capital

Company Name:
Tata Capital

About Company:
Tata Capital is a leading financial services company in India, offering retail loans, wealth management, and investment solutions with a focus on customer satisfaction and compliance.

Job Role:
Customer Service Executive – Two Wheeler Loans

Location:
Mumbai, Pune, Delhi / NCR, Bangalore, Hyderabad, Chennai

Job Responsibilities:

Achieve loan disbursement targets with minimal delinquency

Identify target areas and pre-screen customers

Maintain log-in and disbursement ratios

Cross-sell products and ensure high customer satisfaction

Build client and vendor relationships

Develop distribution channels and train staff

Ensure compliance with audit and RBI regulations

Qualification:

Graduate in any discipline

Skills:

Customer Service, Sales, Client Relationship

Team Management, Leadership

Quality Monitoring and Assurance

Target Achievement

Experience:

0 – 3 years

Salary:

Not Disclosed

Other Details:

Industry: Banking

Department: Customer Success and Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success / Operations